Utility Menu

Place Your Order

  By Phone

Place your order by calling, either toll-free or locally, to talk with Julia Jones, who has been working for us for 10 years. She’ll walk you through the ordering processing, answering all your questions and size and specifications. If she happens to be off when you call, you get to talk to me, J. Dub. Once you’re ready to order, we’ll take down your address, email, and credit card information, then start to work on your order.

Toll Free: (800) 622-9015
Local Call: (509) 925-9401

  By Fax

Much the same procedure as above, except you write out exactly what you want, then fax it to us at the number below. Make sure you include your name, address, shipping address, phone number, and email. Once we receive your fax, we’ll call you to review the order and take down your credit card information, then we’ll get to work.

Fax: (509) 962-6070

  By Mail

Much the same procedure as a fax order, except it takes longer. If you include your credit card information, it shortens the process. If you don’t include it, we’ll call you to take it down. Mail your order to:

J. Dub’s Metalworks
317 N. Pearl St.
Ellensburg, WA 98926-2335

  Online

Right now, we have only a limited number of stock items for sale in our Amazon Storefront, including strap-mounted and flush-mounted versions of our Original 30 Cowboys, plus a strap-mounted version of our smaller 14 Cowboys. Over the next several months, we hope to increase our online offerings as we become more familiar with the system and how it fits with our production process. For now, however, we’re keeping to just a limited number of standard items. Check back later to see how our inventory expands.

Order Times

Because we do not stock our balcony panels, our lead time on all standard “Flat” balcony panels is 4 weeks or less. For any custom order or those requiring fabrication work, the lead time is 6-8 weeks. We will do our best to ship your order out as soon as we can, and most orders ship before the estimated ship date.

Privacy Notice

The following privacy notice discloses all privacy practices for http://www.jdubs.com.

  • No personally identifiable information is collected from you through this web site.
  • We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
  • We will not sell or rent this information to anyone.
  • We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process or ship an order.
  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time by contacting us via the email address or phone number given on the bottom of this page:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information, your information is protected. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-622-9015 or via email.

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